Tokek88 takes seriously our responsibility to protect the privacy and personal data of every member. This document clearly explains how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six layers of data protection we apply to ensure your personal information is always kept as secure as possible.
All data transmitted between your browser and tokek88 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions.
Only specifically authorised tokek88 staff may access members' personal data, and all such access is logged and periodically audited to ensure there is no misuse.
Your data is stored in certified data centres with multi-layered physical and digital protection. Regular backups ensure no data loss even in the event of an unexpected incident.
Tokek88 fully complies with Malaysia's Personal Data Protection Act 2010. You have the right to access, correct, and request deletion of your personal data at any time.
Tokek88 has never and will never sell, rent, or disclose your personal data to advertisers or third parties without your explicit consent, except as required by law.
In the event of any security incident involving your data, tokek88 is committed to notifying you within 72 hours in line with international industry best practices.
Note: This Privacy Policy applies to all services provided by tokek88, including our website, mobile app, and all official communication channels. By using the tokek88 platform, you fully agree to this Privacy Policy.
Tokek88 collects various types of personal data to enable us to provide you with the best possible service. This data collection is carried out transparently and only for the purposes stated in this policy.
| Data Type | Example Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC) |
| Contact Data | Email address, phone number, residential address | Account communications and notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Security and fraud detection |
| Usage Data | Game history, active time, pages visited | Service improvement |
We only collect data that is genuinely necessary. Any information not relevant to the platform's operations will not be requested or stored.
Biometric data such as fingerprints or facial recognition not collected by Tokek88 at any stage of registration or verification.
Every piece of data we collect is used responsibly and for legitimate purposes. tokek88 does not use your data for any purpose beyond the scope stated here without first obtaining your consent.
Tokek88 will not use your data for third-party marketing purposes without your explicit consent. You may opt out of marketing communications at any time through your account settings.
Tokek88 understands how important your trust is. Therefore, we exercise great care in determining with whom and under what circumstances your data may be shared.
All third parties working with tokek88 are required to sign a strict data protection agreement and to comply with security standards equal to or exceeding those we set ourselves. Tokek88 has never sold members' personal data.
The tokek88 website uses cookies and similar tracking technologies to enhance your user experience and ensure the platform operates at its best. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality of the tokek88 platform. Third-party advertising cookies are not used on our platform.
Tokek88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account period + 5 years | AML legal compliance |
| Transaction Records | 7 years | Financial audit requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Communication Logs | 2 years | Dispute resolution |
| Technical Data | 90 days | Security analysis |
Once the retention period expires, your data will be securely deleted or anonymised in accordance with approved data deletion procedures. You may request early deletion of your data subject to applicable legal requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by tokek88. We fully respect these rights and make it easy for you to exercise them.
To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject "Personal Data Rights Request". We will process your request within 14 business days.
Tokek88 takes a firm stance that our platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data of minors.
Tokek88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. We are committed to informing you of any significant changes.
If you do not agree with any changes to this Privacy Policy, you have the right to close your account before the changes take effect. Any eligible funds in your account will be returned in accordance with our standard procedures.
In today's digital age, privacy is no longer a mere formality — it is a fundamental right of every individual. At tokek88, we understand that when you entrust us with your personal information, you are placing a great deal of trust in us. That is why data protection is not just a legal obligation for us — it is a core value that shapes every decision we make.
Since the tokek88 platform was built, privacy protection has been part of our system architecture — not an afterthought. This means every feature, every function, and every process within our platform has been designed with data protection in mind from the very beginning. This "privacy by design" approach ensures that the security of your information does not rely solely on written policies, but is embedded directly into the technology we use.
Malaysia has the Personal Data Protection Act 2010 (PDPA), one of the most comprehensive data protection frameworks in Southeast Asia. tokek88 not only meets the minimum PDPA requirements, but we consistently strive to exceed those standards by adopting international best-practice data protection principles — including those found in the European General Data Protection Regulation (GDPR) as an additional benchmark.
One of the most critical aspects of protecting your privacy is the security of financial data. tokek88 does not store any credit or debit card information directly in our systems. All payment transactions are handled entirely by authorised third-party payment processors that comply with the highest level of PCI DSS (Payment Card Industry Data Security Standard). This means that even in the most unforeseen scenario, your payment card data will never be exposed to tokek88 or any unrelated party.
Many members ask us about the data collected through the tokek88 mobile app. Our app only requests permissions that are genuinely necessary for the platform to function — we do not request access to your phone contacts, call logs, private messages, or any other personal information unrelated to your use of the platform. Every permission requested within the app is accompanied by a clear explanation of why it is needed.
For members with concerns about their privacy, we want to emphasise that you have full control over your personal data. Through your account settings, you can manage communication preferences, view your account activity log, and request updates to your personal information. Our customer support team, available 24/7, is also ready to assist with any enquiries related to your data privacy.
Finally, we would like to remind all tokek88 members of the importance of protecting your own login credentials. While tokek88 employs high-level encryption and multi-layered protection to safeguard your data on our end, the security of your account password is a shared responsibility. We encourage you to use a strong and unique password, enable two-factor authentication (2FA) where available, and never share your login details with anyone. For more information on keeping your account secure, visit the FAQ us or contact our support team.